Maximising Client Relationships – Influencing Skills

Professionals all need to learn more about how they can increase influence with key stakeholders. We use a model that allows professionals to engage with key stakeholders in new ways, opening doors to the decision-making processes of clients.

Case Study – In-House Lawyers

A prominent in-house legal team needed to increase the level of influence they had with internal clients. We facilitated a group of customised sessions across Australia, Asia and the USA that helped improve the quality of engagements the lawyers had with internal managers, greatly enhancing their effectiveness.

Case Study – Law Firm

After being placed on a tender by a major corporate, a major firm asked us to help them enhance the quality of their client relationship. We use an influencing model that law firms can use to differentiate their client service proposition from that of their competitors.

Please contact us to learn more about how we can assist your organisation